INVESTIGATION SUPPORT SERVICES

Independent, Fair and Expert-Led Workplace Investigations

Handling employee-related investigations can be time-consuming, complex, and emotionally demanding for internal teams. We provide impartial, professional investigation support to help organisations respond to employee concerns quickly, fairly, and confidently.

Whether you’re dealing with disciplinary matters, grievances, bullying or harassment claims, or more complex conduct issues, we offer the specialist expertise needed to manage the process thoroughly and sensitively.

Why Use an External Investigator?

Impartiality and Reduced Risk

Using an external specialist removes any real or perceived bias. Our independent approach helps protect organisational integrity and ensures outcomes can stand up to scrutiny internally, externally, or legally.

Specialist Expertise

Investigations require detailed knowledge of employment law, process, interviewing skills, and evidence gathering. We bring extensive experience to ensure every step is compliant, fair and robust.

Saves Time for Managers

Investigations can be lengthy and disruptive. Outsourcing to a dedicated expert means your managers stay focused on running their teams and delivering business priorities.

Greater Consistency

We provide a structured, proven methodology, giving you confidence that investigations are handled consistently and professionally across your organisation.

Ideal for Sensitive or High-Impact Cases

For senior employees, complex allegations, or situations involving conflict, external oversight helps maintain trust, confidentiality, and objectivity.

How We Support Your Organisation

Full Investigation Management

• Conducting interviews with all parties

• Reviewing documentation and evidence

• Producing a comprehensive investigation report

• Providing findings aligned with your policies

• Supporting next steps where required

On-Demand Investigation Support

If you prefer internal ownership, we act as your expert guide, advising on process, reviewing documents, or coaching managers through each stage.

Training & Coaching for Managers

Strengthening your internal capability is often the best long-term solution. We offer practical, confidence building development designed for managers at every level.

Investigation Skills Training

A structured workshop covering:

• How to plan and scope an investigation

• Conducting effective, fair interviews

• Handling sensitive conversations

• Evaluating evidence and writing clear findings

• Understanding legal and procedural requirements

Sessions can be delivered onsite or virtually and tailored to your policies and culture.

1:1 Coaching for Managers

Personalised support for managers who are new to investigations or facing a difficult case. Coaching includes:

• Guidance on approach and structure

• Reviewing evidence and interview questions

• Confidence building for challenging situations

• Support at key milestones in the process